End User License Agreement For MADJAX APPLICATION

Last Updated: March 23, 2026

This End User License Agreement (the “EULA”) is entered into between Nivel Parts & Manufacturing Co., LLC (“Nivel” “we,” “us,” or “our”) and You (“You”), and governs Your use of the application called the MadJax App (the “MadJax App”) provided by Nivel. The MadJax App allows You to monitor, configure, and control certain Nivel products (“Products”) and/or access certain Nivel services, from Your mobile device. You may only utilize the MadJax App in accordance with this EULA. Please read this EULA carefully before downloading, installing or using the MadJax App. You accept this EULA by either: (1) clicking to agree or accept where these options are presented to You, or (2) downloading, installing or using the MadJax App. This EULA forms a binding legal agreement between You and Nivel. If You do not agree to be bound by this EULA, then You are not permitted to use the MadJax App and You must immediately cease downloading, installing or using the MadJax App. Each of Nivel and You is also referred to herein as a “Party” and both, collectively, as the “Parties”.

You confirm that by accepting this EULA through your use of the MadJax App, you certify that you are at least 18 years of age, or that you are at least 16 years of age and are using the MadJax App with the consent of a parent or legal guardian who has agreed to be bound by this EULA on your behalf. If you are under the age of 16, you are not permitted to use the MadJax App. If you are a parent or legal guardian agreeing to be bound by this EULA on behalf of a child between the ages of 16 and 18, you represent that you have the authority to bind such child to this EULA and agree to be fully responsible for such child’s use of the MadJax App, including all financial charges and legal liability that such child may incur. You should refer to the Privacy Policy for more information on children’s privacy.

If You are an employee or other representative of a business or other entity and You are using the MadJax App in your representative capacity, then You hereby represent that You are authorized to use the MadJax App as a representative of the entity and agree to this EULA on behalf such entity; and, in that case, the terms “You” or “Your” shall also refer to such entity.

Your use of the MadJax App is subject to the terms and conditions set forth in this EULA and any applicable rules applied by Apple Inc. (“App Store Rules”) and Google Inc. (“Play Store Rules”) with respect to the use of their App Store and Play Store respectively located at https://www.apple.com/itunes (“App Store”) and https://play.google.com/store (“Play Store”).

As described below in Section 2.2, You are agreeing to automatic updates to the MadJax App. If you do not agree, you should not install or use the MadJax App.

1. GENERAL

1.1 To use the MadJax App you must register an account with us. In connection with setting up an account, You are responsible for: (i) maintaining the confidentiality of your username, password, and security questions, (ii) restricting access to your account and devices; and (iii) ensuring that all account information is accurate and current. You agree to notify us immediately of any unauthorized use of your account. Nivel is not responsible for any loss or damage arising from your failure to safeguard login credentials.

1.2 If You are a customer of Nivel, You may be subject to other agreements with Nivel. This EULA applies to use of the MadJax App and does not change or alter any other contract or agreement between You and Nivel. Please refer to your documentation or Nivel customer service representative for more information regarding any applicable Nivel service or product.

1.3 No Included Support. Nivel or its licensors may provide maintenance and support for the MadJax App, but have no obligation whatsoever to furnish such services to You and, if such services are provided, Nivel may terminate such services at any time without notice. You acknowledge that neither Apple (for iOS MadJax App) nor Google (for Android MadJax App) has an obligation to furnish any maintenance or support services in connection with the MadJax App.

1.4 The MadJax App is only available for supported devices and might not work on every device. Any compatible device to which You download the MadJax App is referred to herein as a “Device”. Determining whether your Device is a supported or compatible Device for use of the MadJax App is solely your responsibility, and downloading the MadJax App is done at your own risk. Nivel does not represent or warrant that the MadJax App and your Device are compatible or that the MadJax App will work on your Device.

2. ADDITIONAL CONDITIONS

2.1 This EULA applies to the MadJax App, including any updates or supplements thereto. Nivel may change or revise this EULA from time to time in its sole discretion, with or without notice to You. You are bound by any such revisions and should therefore periodically visit https://madjax.com/mobile-application-terms-of-use to review the then-current terms and conditions. Your access and use will be subject to the most current version of the EULA. Your use of the MadJax App after such revised EULA is made available will signify your acceptance of such revised EULA and your agreement to be bound by it.

2.2 Nivel may deploy bug fixes, changes, updates, or enhancements (“Updates”) to the MadJax App at any time to improve performance, add functionality, maintain security or for other reasons. Depending on the Update, You may not be able to use the MadJax App until You have installed the latest version. Updates may be automatically installed without providing any additional notice or receiving any additional consent. You consent to these automatic Updates. If you do not want such Updates, your remedy is to stop using the MadJax App. The terms of this EULA will govern any Updates provided by Nivel that replace and/or supplement the original MadJax App, unless such Updates are accompanied by a separate license in which case the terms of that license will govern.

2.3 Nivel may change or discontinue, temporarily or permanently, any feature or component of the MadJax App at any time with or without notice. Nivel is not liable to You or to any third party for any modification, suspension or discontinuance of any feature or component of the MadJax App or the service supported thereby.

3. PRIVACY

3.1 In connection with operating and distributing the MadJax App, Nivel may collect certain information about You, including personal information such as name and email address, as well as technical and telemetry data related to Your use of the MadJax App or Products. We use third party service providers to help us collect and analyze this data, including Google Analytics. Nivel uses and protects that information in accordance with the Nivel Privacy Policy as updated from time to time (a current version of which can be found at https://madjax.com/mobile-application-terms-of-use (“Privacy Policy”). Our Privacy Policy is incorporated by reference into this EULA.

4. THIRD PARTY CONTENT/ADS

4.1 The MadJax App may contain links to, or integrations with, independent third party websites or other applications (“Third Party Sites”). Your use of these Third Party Sites is governed by their own terms and privacy policies. Third Party Sites are not under our control, and You agree that we are not responsible for and do not endorse or monitor their content or privacy policies (if any). We expressly disclaim any liability for loss or damage sustained by You as a result of the accessing and use of Third Party Sites. In addition, the service provided by the MadJax App may include advertisements, and You agree to display advertisements provided by Nivel and third-party suppliers and partners during use of the MadJax App.

5. LICENSE

5.1 Subject to this EULA, the Privacy Policy and the App Store Rules and Play Store Rules (as applicable), we grant to You a non-exclusive, non-transferable, non-sublicensable, personal, limited, revocable license to download, install and use the MadJax App on the Devices for your personal and internal business purposes. Any other use of the MadJax App is strictly prohibited. As between Nivel and You, we reserve all rights in and to the MadJax App. Nivel reserves the right to revoke this license at any time, in its sole discretion.

6. RESTRICTIONS

6.1 Except as expressly permitted under this EULA, and unless prohibited by applicable law, You agree:

(a) not to copy, reproduce, republish, reuse, upload, post, transmit or distribute any content presented in or provided by the MadJax App, including without limitation for public or commercial purposes, including any text, images, audio and video, except as permitted by any sharing function that may be made available through the MadJax App;

(b) not to rent, lease, sub-license, loan, distribute, time-share, or translate the MadJax App in any way;

(c) not to make alterations to, or modifications of, the whole or any part of the MadJax App, or permit the MadJax App or any part of it to be combined with, or become incorporated in, any other programs, or to be used for services not provided by Nivel;

(d) not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the MadJax App or the content contained within (or provided with) the MadJax App;

(e) not to sell, resell, or exploit the MadJax App in whole or in part, in any form to any person without prior written consent from us;

(f) not to remove any copyright, trademark or other proprietary rights notices from the MadJax App;

(g) that You represent and warrant that You are not located in a country that is subject to a U.S Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and that You are not listed on any U.S. Government list of prohibited or restricted parties.

7. ADDITIONAL RESTRICTIONS

7.1 You further agree:

(a) not to use the MadJax App in any unlawful manner, for any unlawful or criminal purpose, or in any manner inconsistent with this EULA, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the MadJax App;

(b) not to use or encourage others to use the MadJax App in a way that could invalidate any applicable Product warranty or cause the Product(s) or system using the Product(s) to operate outside its intended specifications;

(c) not to use the MadJax App in a way that could damage, disable, overburden, impair or compromise our or our licensors’ systems or security or interfere with other users, or restrict or inhibit any other users from using the MadJax App (including by hacking or defacing the MadJax App); and

(d) not to collect or harvest any information or data from the MadJax App or our or our licensors’ systems or attempt to decipher any transmissions to or from the servers running the MadJax App, including, without limitation, by using any robot, spider, or other device to retrieve, index, “scrape,” “data mine” or in any way gather the MadJax App content or reproduce or circumvent the navigational structure of the MadJax App.

8. INTELLECTUAL PROPERTY RIGHTS

8.1 You acknowledge that (i) all intellectual property rights in and to the MadJax App, and in any text, pictures, logos, audio and video materials contained in or provided with the MadJax App, belong to the Nivel or its licensors, (ii) the rights granted herein are licensed (not sold) to You, and (iii) You have no rights in, or to, the MadJax App or its content other than the right to use the MadJax App in accordance with this EULA.

8.2 In the event that You elect to share information with Nivel or its licensors through the MadJax App, You agree and acknowledge that (i) all information supplied by You is either original to You, or You have the right to so share it, and (ii) Nivel and its licensors may utilize the information You supply, in whole or in part, in any manner in connection with the MadJax App.

8.3 By sending Nivel any comments, ideas, suggestions, documents or proposals (“Feedback”) regarding the MadJax App, Updates, Products or any services provided by Nivel, You agree that (1) your Feedback does not contain the confidential or proprietary information of third parties, (2) we are under no obligation of confidentiality with respect to the Feedback, (3) we can use the Feedback without any restriction or compensation to You, and (4) You grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the Feedback, and incorporate the Feedback in the MadJax App or our other products or services.

8.4 All trademarks, service marks, trade names, and logos are proprietary to Nivel or used by Nivel with the permission of its third party providers. Nothing contained on or in the MadJax App should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the MadJax App or a website without the written permission of Nivel. Your use of the trademarks displayed in the MadJax App, or any other content in the MadJax App, except as provided herein, is strictly prohibited. You acknowledge that You have no right to have access to the MadJax App in source code form.

9. DISCLAIMERS

YOUR USE OF THE MADJAX APP IS AT YOUR SOLE RISK. THE MADJAX APP IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NIVEL AND ITS LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. NIVEL DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE MADJAX APP OR ANY ASSOCIATED SERVICES, THAT THE FUNCTIONS CONTAINED IN THE MADJAX APP WILL MEET YOUR REQUIREMENTS, THAT THE MADJAX APP IS FREE OF MALWARE OR HARMFUL COMPONENTS, THAT OPERATION OF THE MADJAX APP WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE MADJAX APP WILL BE CORRECTED. YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION IN RESPECT OF YOUR DEVICE.

10. CONSENT TO ELECTRONIC COMMUNICATIONS

10.1 By downloading the MadJax App, You authorize Nivel to send You (including via email and push notifications) information regarding Products and the MadJax App, such as: (a) notices about Your use of the Products and the MadJax App, including notices of violations of use; (b) updates to the Products and MadJax App and new features or products; and (c) promotional information and materials regarding Nivel’s products and services. You can review Your account notification settings and adjust Your messaging preferences, including opting-in to additional messages or unsubscribing to certain messaging through the “Push Notifications” section of the MadJax App.

11. AVAILABILITY

11.1 You acknowledge that the MadJax App is provided over the Internet and mobile, Bluetooth or other networks and so the quality and availability of the MadJax App may be affected by factors outside our reasonable control. Accordingly, we do not accept any responsibility for any connectivity issues that You may experience when using the MadJax App. In addition, You acknowledge and agree that You are responsible for obtaining and maintaining all telecommunications, broadband equipment and services needed to access and use the MadJax App, and for paying any data charges that may be charged to You by your network provider in connection with your use of the MadJax App.

12. LIMITATION OF LIABILITY

12.1 You agree that You use the MadJax App and/or any Third Party Sites at your own risk. You further understand and agree that we are not responsible or liable for your illegal, unauthorized, or improper use of information transmitted, monitored, stored or received using the MadJax App.

12.2 TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT SHALL NIVEL BE LIABLE TO YOU FOR ANY LOSS, INJURY OR DAMAGES (INCLUDING BUT NOT LIMITED TO ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES, LOST PROFITS, LOST REVENUES OR OTHER INCIDENTAL DAMAGES) ARISING OUT OF THIS EULA OR THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE MADJAX APP, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, INDEMNIFICATION OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT NIVEL HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE AND EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. IN NO EVENT WILL NIVEL’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS EULA OR FROM THE USE OF OR INABILITY TO USE THE MADJAX APP EXCEED THE AMOUNT YOU HAVE PAID TO NIVEL FOR USE OF THE MADJAX APP OR FIFTY DOLLARS ($50), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO NIVEL, AS APPLICABLE. THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN NIVEL AND YOU.

13. INDEMNIFICATION

13.1 To the extent permitted by applicable law, You agree to indemnify us for any claims, actions, demands, losses, liabilities, damages, costs and expenses (including legal expenses and other costs, such as attorneys’ fees) reasonably incurred by us that arise out of your use of the MadJax App or your violation of this EULA. We reserve the right to assume the exclusive defense and control of any claim brought by a third party that is subject to indemnification by You and You agree to assist and co-operate with us in relation to any such claim.

14. TERMINATION

14.1 Nivel may discontinue, suspend or modify the MadJax App at any time with or without notice and may block, terminate or suspend your account or access to the MadJax App at any time with or without notice for any reason in its sole discretion, even if access continues to be allowed to others. Upon termination, You must cease use of the MadJax App and remove it from all applicable Devices.

15. EVENTS OUTSIDE OUR CONTROL

15.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this EULA that is caused by any act or event beyond our reasonable control, including any failure of public or private telecommunications networks.

16. THIRD-PARTY BENEFICIARIES AND APP STORE / PLAY STORE

16.1 With respect to downloading the MadJax App, You agree to comply with the App Store Rules and Play Store Rules, as applicable. This EULA is between You and Nivel or its licensors and not between You and any other party, including Apple for iOS users and Google for Android users. You agree that any claims brought by You arising out of this EULA or your use of the MadJax App will not be made against Apple or Google, as applicable. Notwithstanding the foregoing, You acknowledge that Apple and Google (and their respective subsidiaries) are third party beneficiaries to this EULA and will have the right to enforce this EULA against You.

17. LAW AND JURISDICTION

17.1 To the extent permitted by applicable law, this EULA is governed and construed by the laws of the state of Delaware, U.S.A. and You consent to the non-exclusive jurisdiction of the Delaware courts. We retain the right to bring proceedings against You for breach of this EULA in your country of residence or other relevant country.

18. OTHER IMPORTANT TERMS

18.1 Nivel may transfer or assign this EULA and its rights and obligations hereunder to another person or organization, without restriction. You may not assign or transfer this EULA or your rights or obligations hereunder, including by operation of law, without the prior written consent of Nivel.

18.2 No failure or delay by any party in exercising any right, power or privilege hereunder shall operate as a waiver thereof nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any other right, power or privilege. The rights and remedies under this EULA are cumulative and are in addition to and not in substitution for any other rights and remedies available at law or in equity or otherwise.

18.3 In the event that any one or more provisions of this EULA shall for any reason be held by any tribunal of competent jurisdiction to be invalid, illegal or unenforceable, the remaining provisions of this EULA shall be unimpaired, and each invalid, illegal or unenforceable provision shall be treated by the tribunal as modified to the least extent necessary to rectify its invalidity, illegality or unenforceability and shall be enforced as so modified.

18.4 This EULA constitute the entire agreement between us with respect to your use of the MadJax App. Such EULA supersedes all prior understandings or agreements between us. In addition, in entering into this EULA You have not relied on and (in the absence of fraud) You shall have no right or remedy in respect of any statement, representation, assurance or warranty other than as set out in this EULA.

18.5 No agency, partnership, joint venture or employment relationship is created as a result of this EULA and neither of us has any authority of any kind to bind the other in any respect.

18.6 This EULA does not apply to any open-source software which may be included in the MadJax App (“Open Source Components”). The Open Source Components applicable to the MadJax App, and associated applicable licenses, may be listed at: https://madjax.com/mobile-application-terms-of-use. Your use of each Open Source Component is subject to the terms of each applicable end user license that accompanies such Open Source Component. You must agree to the terms of each such applicable license, or You should not use the MadJax App. Nothing in this EULA limits your rights under, or grants You rights that supersede, the terms and conditions of any applicable end user license for the Open Source Components.

18.7 If You have any questions regarding this EULA, please contact Nivel by email at madjaxvehicles@madjax.com, by phone at (800) 557-9541, or by mail at 3510-1 Port Jacksonville Parkway Jacksonville, Florida, USA 32226, Attn: Customer Service.

Privacy Notice

Effective Date: March 23, 2026

This Privacy Notice for Nivel Parts & Manufacturing Co., LLC (“Nivel”, “we” or “us”) describes how we collect Personal Information (defined below) and data during users’ of our Services (“you”) interactions with the services provided by Nivel in the United States. Specifically, this Privacy Notice describes how we collect, use, and disclose your Personal Information when you:

  • Nivel Access and use our websites, including https://www.nivel.com/ (the “Site”).
  • Download or use our mobile software applications, including our MadJax App mobile application (collectively, the “App”).
  • Make use of any of our services, use our software, register for an account, subscribe to our communications, register for our events, send us a message, or otherwise access or use the various content, features, and other services offered by us through our Site or App (collectively, the “Services”).

By using the Services, you consent to this Privacy Notice and agree that we may collect, use, retain, share, transfer, and otherwise process your Personal Information as described in this Privacy Notice.

I. Information Collection

When providing our Services, Nivel may collect data, including Personal Information, about you. “Personal Information” means information that can reasonably be linked to a particular individual or household or as otherwise defined by applicable data protection laws. The Personal Information we may collect depends on your level of engagement with the Services.

Sources of Personal Information Collection. We may collect Personal Information from a variety of sources, including directly from you and your interactions with our Services. We may also obtain information about you from other sources, including through third-party services.

The Personal Information we may collect includes:

Identifiers. We may collect identifiers when you voluntarily provide them to us. These include:

  • First and last name
  • Phone number
  • Login username
  • Login password
  • Email
  • Zip Code
  • Information from communications
    • We collect information that you provide to us in communications, such as through customer support or our chat services
  • Any other identifiers that you provide to us

Technical Information. We collect technical-related Personal Information when you use the Site or our Services, including:

  • Date and time of your use of the Site or Services
  • Names of requested files
  • Pages from which any files are requested
  • Information about how you use the Services
  • Location of your devices that host the App
  • Full IP address of devices used to access the Services
  • Access status of any relevant files (file transferred, file not found, etc.)
  • Type and version of browser and operating system used to access the Site or Services
  • Quantity of data transferred
  • Wi-Fi network information

Payment Information. Payment information via credit card is collected by our contracted distributors. Nivel does not collect or store credit or debit card payment information. We may collect ACH information when you provide it to us.

Biometric Information. When you use our Services, we may use AI to analyze facial, speech, or other identifiable features and collect biometric identifiers. By providing us with this information for analysis, you represent, warrant, and agree that you have all necessary rights, permissions, and consents to allow us to analyze data and collection biometric information.

II. Site Cookie and Other Tracking Technology Usage & Policy

We may use first party and third-party cookies on our Site. “First party cookies” are deployed by us, and “third party cookies” are deployed by our third-party partners. Use of our Site could generate the following types of cookies:

  • “Necessary” cookies, which are cookies that are necessary for the Site to function properly. Some of the following actions can be performed by using these cookies:
    • Storing articles in a shopping cart for online purchases
    • Saving your cookie preferences for the Site
    • Saving language preferences
    • Logging in to our portal. We need to check whether you are logged in.
  • “Performance” cookies, which are cookies that are used to gather statistical information about the use of the Site, also called analytics cookies. We use this data for performance and Site optimization.
  • “Functional” cookies, which enable more functionality for our Site visitors. These cookies can be set by us or our external service providers. The following functionalities may or may not be activated when you accept this category:
    • Live chat services
    • Online videos
    • Social media sharing buttons
    • Logins to the Site with social media
  • “Advertising” or “Tracking” cookies, which are cookies that are set by external advertising partners and are used for profiling and tracking data across multiple websites. If you accept these cookies, we may show our advertisements on other websites based on your user profile and preferences. These cookies also save data about how many visitors have seen or clicked on our advertisements in order to optimize advertising campaigns.
  • “Unclassified” cookies, which are cookies that are still in the classification process. They will show up in one of the following categories: Necessary, Performance, Functional, or Advertising.

Cookies stay on your device for different periods of time depending on the type of cookie that is placed. These include:

  • Session cookies. We use session cookies, which are temporary cookies that remain on your device until you leave our Site.
  • Persistent cookies. We also use persistent cookies, which remain on your device for a longer period of time to remember your preferences.

Pixel Tracking. In addition to using cookies, the Site may employ “pixel tracking,” such as Linkedin Insight Tag, a common process which may be used in connection with advertisements on other websites. Pixel tracking involves the use of pixel tags that are not visible to the user and consist of a few lines of computer code. Pixel tracking measures the effectiveness of advertisements and compiles aggregate and specific usage statistics. A “pixel tag” is an invisible tag placed on certain pages of the Site that is used to track an individual user’s activity. We may access these pixel tags to identify activity and interests that may allow us to better match our Services with your interests and needs. For example, if you visit our Site from an advertisement on a third-party site or service, the pixel tag will allow the advertiser to track that its advertisement brought you to the Site. If you use our Site, and we link you to a third party’s site or services, we also may be able to determine that you were sent to and/or transacted with the third-party’s site or services. This data is collected for use in our marketing, research, and other activities.

Meta Pixel. We incorporate “pixels” provided by Meta Platforms, Inc. in our Site. This enables us to track user behavior after a user clicks on a Facebook ad and is redirected to our Site. By doing so, we can assess the effectiveness of Facebook ads for statistical and market research purposes and sometimes re-target users (a type of online advertising that targets users that have previously visited our Site). Please note that the data collected through this process remains anonymous to us, meaning we do not have access to Personal Information of individual users. However, Facebook stores and processes this Personal Information. Therefore, we are providing you with this information based on our current understanding. It is important to be aware that Facebook may associate this information with your Facebook account and utilize it for its own promotional activities, in accordance with Facebook’s Data Usage Policy available here. You have the option to authorize Facebook and its partners to display advertisements on and off Facebook (see here). Additionally, a cookie may be stored on your computer for these purposes.

Google Analytics. We use, and/or some of our third-party service providers may use, Google Analytics or other analytics services to help us understand the use of our Site. Google Analytics is a web analysis service provided by Google. Google utilizes data it collects to track and examine the use of our Site and to prepare reports on the activities occurring on the Site, and share them with other Google services. Google may use the Personal Information collected to contextualize and personalize the ads of its own advertising network. The Personal Information collected and processed may include cookies, usage data, and other internet information.

Apple Single Sign-On (SSO). We offer “Sign in with Apple SSO” as an authentication option on our Site. When you choose to sign in using your Apple ID, Apple provides us with limited information necessary to create or access your account, such as your name and email address. Apple allows you to hide your real email address by generating a unique, random email address that forwards to your personal email, helping to protect your privacy. Unlike other third-party services, Apple does not track your activity across apps and websites, and does not use your Apple SSO sign-in data for advertising purposes. For more information about how Apple handles your data, please review Apple’s Privacy Policy available here.

Global Privacy Control. Certain U.S. state residents may opt out of tracking technologies by broadcasting an opt-out preference signal, such as the Global Privacy Control (“GPC”) (on the browsers and/or browser extensions that support such a signal). To download and use a browser supporting the GPC signal, click here: https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use. If this signal is employed while visiting our Site, we will stop data sharing immediately.

Please note that honoring GPC and similar signals does not stop all data collection on our Site. We may continue to collect and use personal information for purposes that are allowed by law, such as to provide our Services, measure Site performance, prevent fraud and security incidents, or comply with our legal obligations.

III. Use of Personal Information

Nivel may use Personal Information for a variety of purposes, including:

  • Manage our business and provide our Services. Nivel may use Personal Information to facilitate usage of the Services, improve our Services, engage in research, and as otherwise needed to manage our business.
  • Communicate. Nivel may use Personal Information to communicate important business information, including delivering notices to you about the use of our Services or otherwise relating to our Services. We also use Personal Information to respond to your queries and to requests from our business partners.
  • Marketing and promotional purposes. Nivel may use Personal Information to send you promotional materials, marketing communications, product recommendations, and information about products, services, or offers that may be of interest to you. This may include personalized content based on your purchase history, browsing activity, or preferences.
  • Protect our business. Nivel may use Personal Information to protect against fraud, unauthorized transactions, and other risks or liabilities, and to secure our Services by identifying potential hackers and unauthorized users.
  • Ensure security and efficiency and comply with the law. We may use Personal Information for other purposes with your consent or where permitted by law, for example, to comply with applicable legal requirements, court orders, legal proceedings, document requests, industry standards, and our internal policies.

IV. Disclosure of Personal Information

We may disclose your Personal Information in the following ways and circumstances:

  • When you consent. Nivel will not disclose your Personal Information to others without your consent, except as specified in this Privacy Notice.
  • With our service providers and vendors. We may transfer all or a portion of your Personal Information to our service providers who help us deliver our Services to you and for the purposes described in this Privacy Notice. We require that all service providers and vendors follow our security standards and policies.
  • For a merger, acquisition, change in ownership, or reorganization. Personal Information we have collected may be disclosed to a third party in the event of a merger, transfer of ownership or assets, bankruptcy, or other corporate reorganization of our company.
  • For data analytics. We may share your Personal Information with analytics service providers who provide analysis of such Personal Information to us and to third parties.
  • When we are legally permitted or required to do so. Nivel may disclose, without your prior consent, any Personal Information about you or your use of our Services, if we believe disclosure is necessary or required by law. For example, we may disclose Personal Information to:

o Protect and defend the rights, property, or safety of Nivel, employees, other users of the Services, or the public;

o Respond to a legally valid request from a competent governmental authority;

o Respond to claims that any content violates the rights of third parties;

o Correspond with law enforcement agencies, if we are required to do so; and

o Satisfy any applicable law, regulation, or legal process.

V. Your Privacy Rights & Options

Rights under U.S. State Laws. Certain states in the U.S., including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (or will in the future provide) their state residents with rights related to their Personal Information. Some such rights apply generally, but certain of such rights will only apply to a limited set of individuals or in limited circumstances, depending on a person’s jurisdiction of residence. To the extent that these laws apply, you may exercise the following rights:

  • Right to Know and Access Information. Note that much of the information you are entitled to know or access is disclosed in this Privacy Notice. With that said, you have the right to know about our Personal Information processing practices. You also have the right to know and access the categories of Personal Information we collect, with whom we share or sell that Personal Information, and, in some cases, what specific Personal Information we associate with you or your account.
  • Right to Data Portability. If you request a copy of your specific Personal Information, then we will provide it in an easily accessible format.
  • Right to Deletion or Erasure. You may request that we delete the Personal Information we have collected about you. Depending on the applicable law, in some cases we are required or permitted to retain your Personal Information, even if you validly request that we delete or erase it.
  • Right to Correct Information. You may request that we correct or rectify any inaccuracy in the Personal Information that we have collected about you.
  • Right to Opt-out of Targeting Advertising, Sales, or Profiling. You may opt-out of our use of your Personal Information for targeted advertising, sales, or profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any privacy rights to which you are entitled under applicable law, contact us using the contact information provided within this Privacy Notice.

Appeal. If we deny your request relating to your Personal Information, you may have the right to request an appeal of our decision, depending on your state of residence. To initiate an appeal, follow the instructions provided in the communication denying your request, or contact us using the contact information provided in this Privacy Notice.

Non-Discrimination. You may have the right not to experience discrimination by us for exercising the rights listed in this section, depending on your state of residence. What we mean by discrimination is denying you access to our Services or limiting the quality of our Services.

Email communications. You may control how you receive certain types of email communications by unsubscribing within the body of the communication. Note that some messages are required, including Service-related messages such as transaction confirmation messages, legal notices, or updates to which you may not opt-out.

Rights Under EU, Swiss, and UK Law. Those residing in the EU, UK, and Switzerland may benefit from a number of rights in relation to your information that we process. Some rights apply only in certain limited cases, depending on your location. Consistent with these laws, we give you options to access, edit, or remove certain information, as well as choices about how we contact you. Although some of these rights apply generally, certain rights will only apply to limited individuals or circumstances.

To the extent that these laws apply, you may exercise the following rights:

  • Right to Access. Note that much of the information you are entitled to know or access is disclosed in this Privacy Notice. With that said, you have the right to know about our information practices. You also have the right to access the categories of data we collect, with whom we share or sell that information, and, in some cases, what specific Personal Information we associate with you or your account.
  • Right to Rectification. You may request we correct or rectify inaccurate information we have collected about you.
  • Right to Erasure. You may request that we delete the Personal Information we have collected about you. Depending on the applicable law, in some cases we are required or permitted to retain your information, even if you validly requested we delete or erase it.
  • Right to Restrict Processing. If we process your information based on our legitimate interests as explained in this Privacy Notice, you may have the right to restrict processing in certain circumstances.
  • Right to Object. If we process your information based on our legitimate interests as explained in this Privacy Notice, or in the public interest, you can object to this processing in certain circumstances. Where we use your data for direct marketing purposes, you can always object using the unsubscribe link in such communications or changing your account settings.
  • Right to Data Portability. If you request a copy of your specific information then we will provide it in an easily accessible format.
  • Right to Lodge a Complaint. You may be entitled to lodge a complaint with your data privacy regulatory authority.

We generally process Personal Information of those residing in the European Union on the legal basis of our legitimate interests in performing the function or service you requested. Where appropriate, we may rely on alternate legal bases, such as your consent to certain types of processing. Where we process your Personal Information on the basis of consent, we will clearly obtain your opt-in consent.

Other Jurisdictions. Other individuals residing in other countries and jurisdictions, including Hong Kong, Japan, Mexico, New Zealand, Singapore, South Korea, and certain other jurisdictions may be entitled to various data subject rights. Depending on your country of residence, these rights may vary. The rights may include, but are not limited to, the rights listed above, such as the right to opt out of collection and use, the right to access, the right to data portability, the right to withdraw consent, and the right to lodge a complaint with your relevant supervisory authority. If you are a citizen of one of these countries and wish to know more about your rights and options, please contact us through the “Contact Us” section.

Children’s Privacy Nivel does not knowingly collect or solicit Personal Information from any persons under the age of 16 or knowingly allow such persons to register for Services. The Services and its content are not designed for or intentionally directed to children under the age of 16. If you have reason to believe that a child under the age of 16 has provided Personal Information to us through the Site or App please contact us using the information below and we will endeavor to delete that information from our databases.

VI. Third Party Services

This Privacy Notice applies only to our Services. Our Services may contain links to third party services including those that permit online transactions. We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other third parties we link to from our Services. Nivel does not endorse, approve, or certify these other services, and we do not guarantee the accuracy, completeness, efficacy, or timeliness of the information contained on those services. You should check the applicable Privacy Notice of the applicable third-party service provider when linking to other services.

VII. Information Retention, Accuracy & Transfers

Nivel uses several criteria to determine how long we should keep categories of Personal Information. We may retain your Personal Information for the time period reasonably necessary to achieve the business purposes outlined in this Privacy Notice to the extent permitted by applicable law. Nivel is under no obligation to monitor or delete information uploaded to our Services by you or other users beyond the scope required by applicable laws.

Please understand that residual copies of Personal Information can be stored in locations or formats that make complete erasure extremely difficult. The best way to ensure you control your information is to give us only the Personal Information that you are completely comfortable sharing with us.

VIII. Security; Verification

Nivel takes reasonable steps to secure your Personal Information. We maintain physical, electronic, and procedural safeguards to ensure that any Personal Information maintained is stored and processed responsibly. However, no internet transmission is ever fully secure, and we cannot guarantee that information transmitted via our Services will always remain confidential.

In order to protect your Personal Information from unauthorized access or deletion, we may require you to verify your credentials before you can submit a request to know or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information for verification. If we cannot verify your identity, we will not provide or delete your Personal Information.

IX. Changes to Privacy Notice

We may update or change this Privacy Notice from time to time. We will post the changes on our Services and will indicate the effective date. Your continued use of Services after the changes are effective constitutes your acceptance of the Privacy Notice as so updated.

X. Contact Us

If you have any questions about this Privacy Notice, contact us at:

Nivel Customer Service:

Online: https://www.nivel.com/contact-us/

Email: inquiries@nivel.com

Address: 3510-1 Port Jacksonville Parkway Jacksonville, Florida, USA 32226

Phone: (877) 453-3448

How to delete your account

  1. Sign in to the MADJAX mobile app.
  2. Open the Menu, then Profile.
  3. Tap Delete account.
  4. Read the confirmation message and tap Delete account again to confirm.

After a successful request, your account is deleted and you are signed out. You will need to create a new account if you use the app again in the future.

For questions or to request deletion if you cannot access the app, contact madjaxvehicles@madjax.com